return

🔁 Returns & Cancellations

You have the right to withdraw from this contract within 14 days without giving any reason.

The cancellation period is 14 days from the day on which you or a third party designated by you received the goods.

To exercise your right of withdrawal, please contact us with a clear statement via email.

For reasons of health protection and hygiene, opened or damaged food products are excluded from returns.

For unopened and undamaged products, we review returns on a case-by-case basis.

If an item arrives damaged, please contact us within 48 hours using:

We will find a solution quickly.

If a return is agreed upon:

The goods must be unopened and in their original packaging.
The buyer bears the return shipping costs, unless there is an error on our part.

Once we have received and inspected the return, the refund will be issued via the original payment method.

If you have any questions about returns or cancellations, please contact us at any time.